We are looking for individuals to join our Customer Service Team. Ideal candidates have a high attention to detail, ability to operate in a task-oriented manner, and a 'get-it-done' demeanor. Team members are responsible for assisting customer by phone, email, text message, and in person by fielding questions and scheduling reservations.
Assist clients in scheduling/modifying appointments
Explain services, pricing, and answer other questions for prospective and existing clients
Timely communication with individuals through email, phone, sms, and social media channels.
Updating pet records in our systems as needed
Checking in/out of clients' pets from utilize services
Taking payment for services
Health insurance
Dental insurance
Vision insurance
Life insurance
Employee discount
$15 - $18/hr depending on experience
Tips
Holiday Pay